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Returns & refund policy

1. In accordance with the legal provisions in force, the Client has the right to withdraw from the purchase without penalty and without specifying the reason, within 14 days, from the date of delivery of the products.

2. If the Client decides to exercise this right, must inform BOHERO, via email before making the return. The goods must be returned to BOHERO at the address that will be communicated to the Client at the time of return. The shipping costs for return of the goods shall be borne by the Client. The goods must be returned undamaged, in original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: manuals, etc..). Without prejudice to the right to verify compliance with the above, BOHERO will refund the amount of the products covered by the withdrawal as soon as possible and within a maximum period of 30 days.

3. In case of withdrawal for purchases made with gift cards, the amount will be returned to the Client with a voucher identified with a promotional code that will be sent to the email address of the Client. The promotional code can be used by CLIENT for the next purchase.

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